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Intelligent
Remote Device Management System
@Remote collects data on a company’s fleet of multifunctionals
and printers to automate the meter reading process, and give IT
Managers the data needed to optimize device usage and reduce TCO.
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About @Remote
- @Remote is a new kind of service solution that utilizes a
single connected hardware appliance to collect data and a secure
web portal as the customer’s access point for device reporting
- Provides remote access to device utilization data for your
fleet of connected Multifunctional copiers and printers
Major Applications
- Any organization looking to eliminate manual meter reads and/or
establish a DRM (Device Relationship Management) solution
- Targeted to installations with 5 or more networked Multifunctionals
and printers
Benefits
- Automatic, accurate and timely meter reads and billing
- Usage reporting for the device fleet is accessible remotely
from a secure website using a web browser
- Increased up-time and the ability to match device location
to work load
- Ability to optimize for efficiency and cost reduction
Using @Remote
- A hardware appliance automatically transmits device usage
data (including meter data) to the secure @Remote service
- Usage data for the fleet is automatically aggregated by the
@Remote service and made available, through a secure web portal,
as Fleet Utilization reporting
- Reporting includes: Fleet Population, Utilization, Trending,
and other data and device drill downs (Sample
reports/Screen shots)
- @Remote collects Print, Copy, and Fax output usage data
- Captures data daily, weekly or monthly
- Easily export aggregated device data to Microsoft Excel for
additional analysis (Microsoft and Excel are registered trademarks
of Microsoft Corporation)
Implementing this Solution
- @Remote is a monthly service
- Setup and installation requires no IT personnel resources
- Auto-discovery of network devices
- A Remote Communication Gate is connected to network
- Linux-based desktop "PC" type appliance (1.5 lbs. or less)
- Protocols: TCP/IP, SNMP, HTTPS, SOAP, SMTP, DHCP
- Each RC Gate supports up to 500 network devices
- Transmit data to @Remote service via HTTPS secure communication
or E-mail
- ISO 15408/Common Criteria Information Technology Security
Certification recognized by NIAP
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